Shipping Policy

1. ORDER PROCESSING

Orders are usually processed very next day after payment is successfully received.
Orders placed on weekends or public holidays will be processed on the next day.

2. SHIPPING TIME

* Within Delhi: 2-3 days
* Within India: 5-6 days
* Remote or difficult-to-reach locations: 5-10 business days.

3. SHIPPING CHARGES

Shipping charges will be displayed at checkout before you complete your purchase.

4. DELIVERY ADDRESS

Please provide a complete and accurate delivery address, including:

* Full name
* House or flat number
* Street or area
* City
* State
* PIN code
* Active phone number

5. ORDER TRACKING

Once your order has been dispatched, we may provide you with a tracking number or tracking link through email, SMS, WhatsApp, or another available communication method.

6. DELIVERY ATTEMPTS

Our courier partner may make multiple delivery attempts. Please ensure that someone is available to receive the package and that your phone number is reachable.

If an order is returned to us because of an incorrect address, failed delivery attempts, refusal to accept the package, or unavailability of the recipient, additional shipping charges may apply for reshipment.

7. DELAYED ORDERS

Although we work with reliable courier partners, delivery delays may occur due to weather, strikes, public holidays, high order volumes, transportation issues, incorrect address details, or other circumstances beyond our control.

8. DAMAGED PACKAGES

If the package appears damaged, opened, or tampered with, please:

1. Take clear photographs or a video of the package before opening it.
2. Record the unboxing process, MANDATORY .
3. Contact us within 12 hours of delivery.
4. Provide your order number, photographs, and relevant details.

9. CONTACT US

If you have questions about shipping or your order, please contact us:

Business Name: Kawaii Stop
Email: kawaiistop10@gmail.com
Phone/WhatsApp: 9717407605
Website: kawaistop.com